Frequently asked questions

A phone farm is scaled infrastructure for operating many real mobile devices together — usually in phone farm box or motherboard rack chassis with unified power, USB hub wiring, cooling, and batch control from a host PC. It is hardware you rack locally, not cloud phone SaaS. Slot count and connection mode are confirmed on your written quote. Learn more →

Phone farming means running many physical phones or Android motherboard nodes at scale from one or more control PCs using industrial phone farm hardware — chassis, hubs, PSU, and cooling. Phones Farm Box supplies that hardware layer from Guangzhou; we do not operate buyer accounts or sell virtual device subscriptions. Learn more →

These terms are often used interchangeably in procurement: a phone farm / mobile farm / mobile device farm is a rack or room of real Android or iPhone nodes under batch control. A phone farm box is one industrial chassis SKU within that farm. Multi-box projects use our real-device phone farm project BOM with layout diagram on quote. Learn more →

Yes — we supply phone farm hardware for TikTok-style multi-device setups and turnkey Android farm clusters (chassis, hub tier, cooling matched to your device list). iPhone farms are a separate product line. We sell hardware only; TikTok account operation and platform outcomes are buyer responsibility. Learn more →

A phone farm box is an industrial chassis that houses multiple mobile nodes with centralized PSU, USB hub wiring, and cooling. Slot count varies by phone model and chassis variant — confirmed before quote. It replaces scattered chargers and cable clutter with one rackable unit for batch control from a host PC.

Yes. Phones Farm Box is a phone farm hardware manufacturer in Guangzhou (since 2017) — we assemble phone farm boxes, motherboard racks, USB hub wiring, PSU/cooling integration, burn-in QC, and export worldwide. Sales are quote-based with written BOM on proforma; we are not a cloud phone SaaS provider. Learn more →

Yes. Phones Farm Box manufactures and exports phone farm box hardware from Guangzhou since 2017 — chassis assembly, USB hub wiring, PSU/cooling integration, burn-in QC, and worldwide air or sea delivery. Sales are quote-based with written BOM on proforma before payment; we are not a cloud phone SaaS provider. Learn more →

Yes. Each box connects to the host PC through one industrial USB hub uplink. Batch control software drives multiple Android or iPhone nodes in parallel — typical planning is 20–40 mirrored Android nodes per well-specced PC, or 4–6 boxes on ADB-heavy workflows with PCIe USB controllers. Exact host sizing is confirmed on your quote. Learn more →

Standard catalog MOQ is 1 unit for sample evaluation. Volume pricing typically starts at 3+ boxes. Enterprise rack and cabinet projects are quoted separately — see our pricing page for tier overview. Learn more →

Yes. The empty box / chassis SKU is for DIY builders and expansion. Fans, PSU, and hub are ordered separately or as kits. Share board dimensions so we confirm mount compatibility. Learn more →

Optional on quote. We can ship chassis-only, mount your BYO devices, or source Android/iPhone nodes per agreed model list. Device availability affects lead time — locked on proforma before assembly. Learn more →

Yes — separate product lines. Android phone and motherboard boxes use USB/ADB batch paths. iPhone clusters require quoted model mix, cable plan, and host setup. Mixed rooms are usually segmented by box type. Learn more →

Node counts, chassis dimensions, cooling layout, and custom cabinets are quoted to drawing. Send target quantity and device matrix — we return a BOM before payment. Learn more →

USB mode suits standard wired debugging and host-side batch control from your PC. OTG mode applies when a quoted ROM or control path requires OTG-style wiring or Ethernet offload. Hybrid layouts are confirmed during quotation when you combine different phone models, ROM paths, or host workflows — we do not assume every ROM supports every mode. Learn more →

Regional power option is confirmed before quote. Final PSU, cable set, and plug standard depend on your destination country and chassis configuration. Wattage is sized from your BOM — not fixed on product pages. Share shipping country when requesting a quote. Learn more →

Empty chassis is metal frame only — PSU, hub, fans, and devices are separate line items for DIY builders. Turnkey Android or iPhone farm SKUs bundle chassis, hub tier, cooling, and cabling matched to your quoted device list on one BOM. Both paths use written quote before assembly. Learn more →

Optional on quote. We can ship empty chassis, mount your BYO iPhones, or source devices per agreed model list. Phone-included orders typically need longer lead time for model confirmation, cable/power plan, and burn-in — stated on proforma. Learn more →

We confirm phone model list, battery condition, cable and power plan, and testing scope before assembly. Sourcing specific models and burn-in add time beyond empty-chassis or BYO mounts — lead time is locked on your written quote. Learn more →

Motherboard box: screenless Android boards, lower per-node cost, USB debugging required — temporary screen may be needed for re-auth. Phone box: full phone frame, SIM/camera paths on supported models, higher flexibility per slot. Learn more →

Batch control is host PC software that lists, mirrors, or automates many real devices connected through USB hub trees. Phones Farm Box supplies chassis and hub wiring; you choose compatible control software for Android or iPhone stacks. Learn more →

Synchronized control runs the same gesture or script across a device group. It requires adequate hub bandwidth, host PC resources, and cooling — group size limits depend on your quoted layout, not a fixed universal cap. Learn more →

Depends on mirror count and software. Plan 8+ cores and 32 GB+ RAM for large Android mirror farms; add USB 3.x controller cards when exceeding onboard ports. Send node count and software name on RFQ for sizing notes on quote. Learn more →

Stack additional phone farm chassis and hub tiers as your matrix grows — slot count and rack layout confirmed on each quote wave, not a single fixed platform cap. Learn more →

A complete phone farm setup usually includes chassis, industrial USB hub tier, PSU matched to node count and voltage region, cooling fan kit, host PC with batch-control software, and optional network router for segmented groups. Empty chassis buyers add hub, PSU, and fans as separate BOM lines. See our phone farm equipment checklist blog and planning tools. Learn more →

Have hardware powered and cabled, a host PC with admin access, stable internet for screen share, and your target device model list ready. USB debugging or device authorization may be required depending on workflow. Remote setup verifies wiring and control paths — scope is tied to device count on your invoice. Learn more →

Yes — request a datasheet, packing photo, compatible model list, and shipping dimensions on your quote inquiry. We confirm packing list before shipment. Sample and bulk buyers often review these before issuing a PO. Learn more →

Yes. Send quantity, platform, and use case via the contact form or WhatsApp. We recommend box type, hub tier, PSU, and cooling — or mark items “confirm before quote” when models are unknown. Learn more →

Standard export packing: foam-lined cartons, shock padding, accessory count vs packing list, commercial invoice weights. Air (DHL/FedEx) or sea freight for bulk. Split shipment available on project orders.

Chassis and PSU typically 12 months on manufacturing defects for standard boxes — exact terms on proforma. Phones and OEM network gear follow supplier pass-through. Integration re-session window stated on service SKUs.

Yes — included setup notes with hardware; remote batch-control sessions available as add-on or via the remote control setup service SKU. Learn more →

Yes — note the request on your RFQ or quote reply. Packing photos (carton exterior and foam layout when available) and shipping size/weight are provided after packing plan is confirmed, often before shipment for bulk buyers. Packing list is signed off against proforma before export packing closes. Learn more →

Report DOA or shipping damage within 48 hours with photos of packaging and product. We inspect the claim and coordinate replacement parts or shipment per invoice terms. Manufacturing defect reports within 7 days may qualify for repair or replacement — not unconditional refund in every case. Learn more →

Remote setup helps verify host PC access, USB or OTG wiring, device authorization, and batch-control workflow for your quoted stack — useful for app testing, QA, or social media team hardware handoff. It does not include operating buyer accounts, platform manipulation, traffic guarantees, or TikTok or social media performance guarantees. Learn more →

Return shipping depends on issue type and terms on your proforma. Validated manufacturing defects or DOA may include replacement ship or return label at our discretion after inspection. Buyer-initiated returns of custom or deployed hardware often require buyer-paid return freight — stated on invoice when applicable. Learn more →

Assign proxy, mobile data, or VLAN routes per group on your router plan. Use the Network IP Planner tool and network help articles, then include results in your RFQ so hub and router tiers match concurrent connections. Learn more →

Yes — group devices by client or project in batch-control software and label physical slots to match. Hardware access and software roles remain your operational security scope. Learn more →

Push the same APK to a selected device group via batch tools over USB. Large parallel installs need hub tier headroom — avoid mixing with heavy mirroring on the same host session. Learn more →

Setup, remote control configuration, group control configuration, bulk deployment, custom hardware, enterprise racks, maintenance, samples, and overseas delivery — each with detail pages under Services. Learn more →

Clearing app data or ROM state on a physical node between QA cycles or campaign handoffs — equivalent to a clean device baseline on hardware you own. Network routes should be re-bound after refresh. Learn more →

Include target product or SKU, device quantity, shipping destination, connection mode (USB / OTG / hybrid), voltage region, empty chassis vs phone-included, target phone or board models, use case (app testing, QA, social media ops, remote operation), and payment preference. Request datasheet, packing photo, or shipping size on the same form if needed. Learn more →

Yes for sample and small orders on Tron TRC20. Send order number and transaction hash to sales — payment is manually confirmed, not automatic on-chain verification. Bulk orders may use bank transfer, Wise, or PayPal per written quote. Learn more →

Request these on your RFQ or quote reply. Datasheet, packing photo, and shipping dimensions are prepared after configuration is confirmed on quote — often before payment for bulk buyers. Packing list is confirmed before shipment. Learn more →

Phone-included Android farms, iPhone clusters, and custom cabinets need model list, cable and power plan, and burn-in scope locked before assembly. Sourcing and testing add time beyond empty-chassis orders — lead time is stated on your written proforma, not fixed on product pages. Learn more →

No. Use the contact form or WhatsApp/Telegram with quantity and shipping country. Registration is only for placing USDT sample orders online — quotes do not require an account. Learn more →

No. USDT payments are manually confirmed by sales after you send order number and transaction hash. Automatic on-chain verification is not active. Bulk orders use T/T, Wise, or PayPal per invoice.

In-stock standard boxes: 3–5 business days dispatch. Custom node mix: 7–15 days. iPhone clusters and cabinet projects: longer — stated on quote. Express international freight adds 3–7 days; sea 15–30 days.

Telegram (@huicheng1998), WhatsApp (+85262155642), or email (qiuxui646@gmail.com). Use the floating contact button or contacts listed on this website. Learn more →

Yes — MOQ 1 on most catalog SKUs. Sample lets you verify mount compatibility, cooling, and batch software before a bulk PO. Learn more →

Hardware is a one-time purchase on proforma — no per-device SaaS seat from Phones Farm Box. Third-party control software may have its own licensing. Learn more →

BOM lines for chassis, hub, PSU, fans, cables, optional phones, services, and freight. Import duties are buyer unless DDP is stated. See help article on pricing and fees. Learn more →

Yes — custom cabinets, redundant PSU options, phased sea freight, and SLA maintenance quoted under enterprise deployment service. Learn more →

Yes — bulk and rack projects often ship in phases (chassis sea freight first, devices air later, or region-split waves). Each phase gets its own proforma line and ETA. Send target box count, node mix, and destination on RFQ; we return a written BOM with phased ship options when needed. Learn more →

Export carton L×W×H and gross weight are confirmed on your packing list after configuration is locked — not fixed on catalog pages. Typical single standard chassis parcels often fall in a 12–25 kg planning range; phone-included and rack/crate sea freight weigh more. Request datasheet and shipping dimensions on RFQ. Learn more →

Most B2B buyers start with a written quote (RFQ) so slot count, voltage, connection mode, freight, and lead time are on proforma before payment. Optional USDT sample checkout exists for simple MOQ-1 catalog SKUs when configuration matches list price — see sample order page. Bulk, custom, or phone-included builds should use RFQ. Learn more →

Yes — volume tiers typically start at 3+ boxes with discounts confirmed on written quote, not fixed on the website. Bulk rack and custom cabinet projects are quoted separately with phased delivery options. MOQ remains 1 unit for standard catalog samples. Learn more →