PFB
Phones Farm Box
← Back to GuidesProcurement & Shipping · 2026-05-08

Warranty and RMA for Export Phone Farm Hardware

Export hardware warranty is invoice-based — terms confirmed on proforma, not generic web boilerplate alone. **Report defects within:** Contact within stated window after delivery (see Refund Policy) with photos, order number, and slot ID if applicable. **Manufacturing defects:** Chassis, PSU, fan tray, hub board — inspection then repair, replacement part, or credit per case. **Not covered:** Device end-of-life, improper voltage, physical damage after delivery, or unauthorized modification of wiring. **RMA logistics:** Return shipping for warranty claims coordinated case-by-case for overseas buyers — declare forwarder preference early. **Spares strategy:** Bulk buyers often add spare fan/PSU/cable lines on first order to avoid air freight on single-part RMA. Ask for warranty paragraph on bulk proforma before payment — we align with Refund Policy page baseline.

Request a Hardware Quote

Send device count, models, connection mode, voltage region, and shipping country. Written quote before assembly — lead time confirmed on quote.